Click the link we provided in your welcome email to create your Jane account.You’ll be asked to enter:Your username or email addressA passwordYour phone numberOnce completed, your profile will be active and ready for booking.
2. Log In to Your Jane Account
Continue in your profile. In the future, return to the booking link and sign in using the email and password you just created.You can save this link to your contact for VHC, make a bookmark, or create a custom iPhone icon on your Home Screen (see FAQs)
3. Check your Contact Info and make sure it is up to date
4. Book an Appointment
Once logged in:Select the practitioner you want to see.Choose the treatment type or service.Pick an available date and time.Click Book.
5. How to Join the Waitlist
If you don’t see an appointment time that works for you:Click on the practitioner or service you’d like.Scroll to the bottom of the schedule and select “Add to Waitlist.”Choose the days and times that would work best for you.You can add notes.Submit your request.If a spot opens that matches your preferences, we will contact you directly.If you are in acute need (not requiring medical attention), please contact us directly.
6. Manage Your Appointments Anytime
Your Jane profile allows you to:View upcoming and past appointmentsReschedule or cancel (following our 48‑hour cancellation policy)Update your contact informationComplete any required forms
FAQs
How do I create a Custom Icon for my VHC profile on my iPhone?
Open Safari on your iPhone.Go to the website you want to save (https://vitalhealthcenter.janeapp.com/).Tap the Share button (the square with the arrow).Scroll down and tap Add to Home Screen.Edit the name.Tap Add in the top‑right.You’ll now see a new icon on your Home Screen that opens directly to that website.I have not received a Welcome Email with a link, but I was told it was sent.Check your spam folderPlease reach out to us and provide your correct email address. We will send you another link
